TRANSPORTATION, DRIVERS and ESCORTS
The most important feature of a tour is your safety and comfort; therefore, we partner Roller Coach Tours, Myer Coach Lines and McCarter Coach and Tour for our motor coach transportation. These deluxe coaches are restroom equipped, air conditioned, with DVD players. We rely on them for professional, qualified drivers. Your escort is a Breakaway employee traveling on the coach to expedite the tour components. They are there to help handle emergencies and to answer your questions as well as to facilitate an enjoyable experience. Gratuities for your driver and escort are customary, however, not included in the cost of the tour and given at your discretion. Five dollars per person per day, minimum, is suggested.
TOUR COMPONENTS
Breakaway Tours acts as an agent selecting appropriate hotel accommodations, attractions, and meal stops. Each package is priced per person as Single (one per room), Double (two per room), Triple (three per room) or Quad (four per room.) On rare occasions there will be a child’s price listed along with age requirements. The cost of your overnight tour includes baggage handling for one piece of luggage per person, to weigh less than fifty pounds. A small carry on is also permitted but must fit in the overhead or under your feet, so as to not obstruct the aisle of the coach. No baggage without a Breakaway luggage tag will be stored under the coach without the express permission of the Breakaway escort. Oxygen to be carried on board the coach is subject to strict regulations and the Breakaway office must be notified as well as your driver and escort.
BREAKAWAY TOURS RESPONSIBILITY
We seldom have any need to change our published tours, however, we reserve the right to do so should circumstances, such as, but not limited to weather, dictate such a change. Any changes due to an emergency of any kind incurring additional expense shall be borne by the passenger. The right is also reserved by Breakaway Tours to cancel any tour prior to departure if it is not up to capacity, in which case all payments will be refunded by check. The right is also reserved to accept or decline any passenger as a member of any tour at any time. Breakaway Tours acts only as an agent for passengers and therefore accepts no responsibility, in whole or part, for delays, loss, damage, injury to property or person due to mechanical defects or other cause, or for additional expenses incurred through sickness, weather, strikes, wars, quarantine, or other causes. Any person or group leader booking reservations for more than one passenger is required to inform the other person of Breakaway tours booking and cancellation policies as well as pertinent information concerning the tour. Breakaway Tours is not responsible for incorrect information given out by a second party. Office hours are 10:00 A.M. to 4:00 P.M. Monday through Friday. It is the customer’s responsibility to call for a departure time a week prior in the event that no information has been received either in writing or in the form of a phone call.
Tour Protection & Cancellation Policy
Tour Protection covers the trip cost minus the premium and allows cancellation for any reason up to the day of departure. A phone call or message into our office is required. Cost is $10 per person for day trips and $15 per person, per day for overnight trips. Premium must be paid 30 days prior to departure for day trips and 45 days prior for overnight trips. Premium is non-refundable. All refunds are issued by check (no exceptions).
Free cancellation is available up to 30 days before day trips and 45 days before overnight trips.
No refunds will be issued for cancellations made within these timeframes without Tour Protection, or if the seat cannot be resold. Tour Protection is strongly recommended, as passengers with obvious illness symptoms will not be permitted to board.
SMOKING/NON-SMOKING POLICY
All public tours are non-smoking, and it is a federal law that smoking on public transportation is prohibited. Frequent stops are made to accommodate smokers. If you have a smoking preference and it is available at your tour hotel, let us know at the time of booking. Many hotels have adopted a nonsmoking policy.